Shipping policy
SHIPPING AREA
Buzzed Market currently ships within the United States, including Alaska and Hawaii. We do not ship internationally or to PO boxes.
PROCESSING TIME
Orders ship within 1-3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
During holidays, promotions, severe weather, or periods of unusually high demand, processing may take longer.
DELIVERY TIME
Standard ground shipping generally takes 3–5 business days after the order has been processed. Delivery to Alaska, Hawaii, rural areas, or locations affected by carrier delays may take longer.
Delivery estimates are not guarantees. Buzzed Market is not responsible for delays caused by shipping carriers, weather, incorrect address information, or circumstances outside our reasonable control.
SHIPPING CHARGES
Standard shipping is free on orders of $80 or more shipped to the lower 48 states and Washington, DC. For orders under $80, and for orders shipping to Alaska, Hawaii or U.S. territories, shipping is calculated by order weight. All available shipping methods and charges are displayed at checkout before payment is completed. Shipping charges are nonrefundable.
TRACKING
When tracking information is available, it will be sent to the email address entered during checkout. Tracking activity may take time to appear after a label is created.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address. Please contact support@buzzedmarket.com immediately if an address needs to be corrected.
We cannot guarantee that an address can be changed after an order has been processed. Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.
DELIVERED BUT NOT RECEIVED
If tracking shows that an order was delivered but you cannot locate it, please check around the delivery location, ask members of your household, and contact the shipping carrier.
Unless shipping protection was added to the order, Buzzed Market is not responsible for packages that are lost or stolen after confirmed delivery. We will assist with a carrier inquiry when reasonably possible.
DAMAGED, LEAKING, LOST, OR STOLEN PACKAGES
Damaged or leaking items are replaced or refunded on every order. See our Refund Policy. Lost or stolen packages are only eligible for a refund or replacement if shipping protection was added to the order at checkout.
INCORRECT OR MISSING ITEMS
If we sent the wrong item or left something out of your order, email support@buzzedmarket.com within 48 hours of delivery with your order number and a photo of what you received. Packing errors on our part are covered whether or not shipping protection was purchased.
SHIPPING PROTECTION
Optional shipping protection can be added to your order in the cart before checkout. Shipping protection covers packages that are lost in transit or stolen after confirmed delivery.
To file a claim, email support@buzzedmarket.com with your order number and a description of the issue. Lost or stolen package claims must be submitted within 14 days of the estimated delivery date.
Approved claims will receive a replacement or refund of the affected items. The shipping protection fee is nonrefundable. Orders without shipping protection are not eligible for a refund or replacement for lost or stolen packages.
CONTACT US
Buzzed Market
Operated by GGV Kalasho Inc
1655 Brandywine Avenue
Chula Vista, CA 91911
support@buzzedmarket.com